A. goal

B. hug

C. entered

D. run

E. promise

F. true

G. proud

H. rest

I. get through

J. encouraging

K. testing

L. preparing

The improvements the airlines attempt at include all the following EXCEPT   (  )

• A、making their seats more comfortable
• B、 providing better food during flights
• C、showing more movies during the long flights
• D、offering sleeperettes to first-class passengers

Which of the following is a bad habit of the executive passengers that frustrates the airlines?(  )

• A、They do not book their seats in advance.
• B、They do not sit on the seats they are supposed to take.
• C、They do not travel on the flight they have booked.
• D、They do not pay in advance for the seats they book.